Report a possible side effect

Report a side effect, product complains, or quality issues:

Why it is important to report

All drugs have safety data maintained by the manufacturer of the drug. However, with continuous use or exposure within the population using it, there are always chances of developing safety concerns.

They would vary in magnitude ie they could be minor or major but we would like to encourage you to report them to us all the same.

Quality issues are equally important to raise so that we are able to address them based on the complaint.

What you need to report:

● The name of the drug (both the brand name and molecule name)
Why? Because when we know the drug name, we are able to address the concern with the respective manufacturer.

● Details of the event that occurred
Why? So that we understand your concern in detail and assist however possible.

● Details of the patient or the person who suffered the side effect. If different from the person reporting, kindly share details of the reporter as well.
Why? So that in case more information is required, we are able to get in touch. don’t worry. All patient details are kept confidential.
FYI, we shall only collect your name and contact information if you are comfortable with it.

In case of a product quality concern, please make sure the particular details are clearly provided.
P.S all information is maintained in strict confidentiality. Please refer to the privacy policy.

What does Harleys Ltd do with the reported information?

Every now and then, safety data is reviewed with the purpose of ensuring we keep track of the risk-benefit balance of the drug.

Ultimately, the manufacturer of the product is able to make required changes according to the data collected which shall eventually benefit the user or the patient.