Quality Policy

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is seeking to fill the position of Regulatory Officer within the Regulatory & Compliance team. The ideal candidate should have over 5 years of experience in Regulatory Affairs, preferably within the Pharmaceutical & Medical Device industry. The candidate should be highly motivated and results-oriented and will report to the Team Leader – Regulatory Affairs.

The job holder will be responsible for supporting the team to ensure the company’s compliance with all local and international regulations relating to pharmaceuticals, medical devices, supplements and other healthcare products. This position is critical in bridging the company’s Regulatory and Business Units with all relevant regulatory authorities, focusing on timely submissions, approvals and maintenance of product licenses throughout the product lifecycle.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

New Product Registration Submissions (Pharmaceuticals & Medical Devices): Prepare, compile, review and submit high-quality dossiers (e.g., eCTD format) for new product registrations to national and regional regulatory authorities. Develop regulatory strategies for new products to ensure the fastest possible time to market while maintaining compliance. Coordinate with suppliers for all required documentation in line with PPB guidelines.

Maintenance and Lifecycle Management: Manage the timely preparation and submission of license renewals for existing products registrations to prevent market disruptions. Handle amendments to existing Marketing Authorizations (MAs) due to changes in manufacturing, labelling, or other factors.

Regulatory Authorities Liaison and Follow-up: Assist in follow-ups and communication with the Pharmacy and Poisons Board (PPB). Coordinate and prepare timely responses to regulatory queries, deficiency letters and requests for additional information from authorities.

Imports/Exports Regulatory Compliance: Support the application and tracking of import and export permits for all products. Ensure all product packaging, labelling and Patient Information Leaflets (PILs) comply with local regulatory standards and approved artworks.

Regulatory Intelligence and Compliance: Monitor changes in the national and international regulatory landscape (e.g., changes to registration requirements) and communicate the impact to relevant internal stakeholders.

Products Advertisement & Promotional Materials: Manage the timely preparation, submission and follow-ups of products advertisements and promotional materials approvals with the regulatory authorities.

Compliance and Governance: Ensure compliance and governance with relevant policies and procedures.

QUALIFICATIONS & EXPERIENCE

• Diploma or Bachelor’s Degree in Life Sciences, Chemistry or a related scientific discipline.

• 5 years of experience in Regulatory Affairs, preferably within the Pharmaceutical & Medical Device industry.

• Demonstrated experience in the preparation, review and successful submission of new product registrations dossiers and managing license renewals/variations.

• Solid understanding of regulatory guidelines within East Africa.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.
Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is seeking to recruit a Therapeutic Area Vertical Lead within the Pharmaceuticals business unit. Reporting functionally to the Medical Promotions Manager and jointly to the Category Manager, this role provides operational leadership within a designated therapeutic area.

The incumbent will be responsible for driving the achievement of sales targets and market growth by leading a team of Medical Promotion Representatives. Key responsibilities include overseeing the execution of field activities such as doctor visits, promotional campaigns and stakeholder engagement initiatives aimed at positioning Harley’s healthcare and wellness solutions within the market.

This is a leadership role that requires a commercially astute professional with at least 8 years of experience in pharmaceutical sales and marketing at a first-line team management level. Someone who can inspire teams, ensure compliance, and deliver sustainable business growth through effective execution of brand and sales strategies.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Reporting: Maintain records of sales, marketing and sponsorship expenses, as well as other field activities, and submit monthly reports to the Category Manager. Assist in planning business proposals investments and local activity, and keep a track record of the same in terms of return by providing reports on a weekly, monthly or quarterly basis.

Service Excellence: Develop a positive image of the company and maintain healthy business relationships through various communication initiatives with local stakeholders including doctors, pharmacies, distributors and Ministry of Health officials. Guide and coach team members on service excellence standards, and ensure engagement and commitment towards same.

Business Strategy: Assist in drawing up the strategy for the company’s business in the market, right from the identification of products, operational capabilities and business plan. Develop new business opportunities through market development activities. Ensure 100% execution of the company’s product marketing strategy, campaigns, customer coverage and customer service strategy in the market.

Sales & Marketing: Ensure the achievement of agreed sales targets product-wise and territory-wise. Make a business plan every month targeting doctors, pharmacies and institutions. The team leader will prepare a launch calendar based on new registration received or expected and coordinate with the category and sales teams for timely implementation of launch activities.

Controls & Regulatory Compliance: Ensure adherence to internal controls, governance, SOPs and compliance.

Stock Control: Ensure sufficient stocks are maintained at all supply chain levels. Coordinate with category teams for timely processing of purchase orders as per lead time.

Adaptability & General Support: Demonstrate initiative, resilience and a proactive mindset, embracing change and supporting additional sales and marketing responsibilities as may be assigned by management in alignment with evolving business needs.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in Science or any other equivalent qualification - a biological science university graduate with a valid PPB license.

• Previous experience in the marketing of pharmaceutical products is preferable.

• At least 8 years of field sales experience in the pharmaceutical industry with a refined ability to coach and motivate the sales force.

• Excellent written and verbal communication skills, with the ability to engage vendors and internal stakeholders professionally and resolve issues collaboratively.

• Prior experience supervising or coaching junior accounting staff is a strong advantage, with demonstrated ability to lead by example and foster a high-performance culture.

• High level of integrity, discretion with data, and the ability to manage competing priorities while maintaining accuracy and meeting deadlines in a fast-paced environment.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is seeking a dynamic and results-oriented Sales Team Leader for its Pharmaceuticals business unit, to support both the Medical Representatives and Telesales teams in Uganda. This position reports to the Country Head in Uganda, through the Category Manager - Pharmaceuticals.

The ideal candidate will be an inspiring leader with a strong pharmaceutical sales background, experience with telesales operations, capable of driving team performance, achieving sales targets, building customer relationships, and ensuring compliance with company and industry standards.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Team Leadership & Performance Management: Lead, supervise and motivate a combined team of Medical Representatives and Telesales Assistants to deliver sales objectives. Develop structured daily, weekly and monthly activity plans, track team KPIs and conduct performance reviews. Provide field coaching, mentorship and continuous feedback to improve productivity and professionalism.

Sales Target Achievement & Market Growth: Set clear sales goals and ensure consistent achievement of both individual and team targets. Drive prescription generation, territory growth and market share expansion for assigned pharmaceutical brands. Oversee the effective execution of marketing and sales campaigns in alignment with the category strategy.

Customer Relationship & Territory Management: Build and maintain strong relationships with key healthcare professionals, hospitals, clinics and pharmacies. Support the team in organizing Continuing Medical Education (CME) events, product demonstrations and other promotional activities to strengthen brand visibility and customer engagement.

Team Development: Continuously train team members on product knowledge, sales techniques, compliance standards and customer service. Mentor new hires and identify skill gaps, recommending training interventions to enhance overall team capability and confidence.

Telesales Operations Leadership: Supervise the Telesales unit to ensure optimal call productivity, lead conversion and revenue performance. Monitor daily call activities, assign targets, track KPIs, review CRM entries and provide timely feedback. Ensure adherence to call quality standards, sales scripts and customer service excellence.

Market Intelligence & Reporting: Compile accurate weekly and monthly reports on team performance, sales progress and market insights. Ensure all activities comply with company policies, ethical marketing standards and regulatory guidelines. Monitor competitor movements and emerging market trends to inform business strategy.

Cross-Functional Collaboration: Collaborate closely with Marketing, Supply Chain, Accounts, Warehouse and Customer Service teams to ensure smooth product availability, efficient order processing and timely customer support. Provide field feedback to guide demand forecasting and promotional planning.

QUALIFICATIONS & EXPERIENCE

• A Diploma or Bachelor's Degree in Pharmacy, or any science-related field, is a mandatory requirement.

• Minimum of 8 years of experience as a Medical Representative, with at least 2 years in a supervisory or team leadership role.

• Proven record of working in a telesales operation, achieving and surpassing sales targets in the pharmaceutical sector will be considered as an advantage.

• Strong leadership, communication and interpersonal skills with a motivational approach to team management.

• Excellent sales, negotiation and presentation abilities.

• Strong organizational, time management and reporting skills.

• High level of integrity and commitment to compliance and ethical practices.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is seeking a highly motivated and results-driven Sales Representative for its Dermocosmetics section, in the Consumer Health business unit. This position reports directly to the Category Manager - Dermocosmetics.

In this role, the successful candidate will be responsible for driving sales performance, building strong customer relationships, and promoting Harley’s dermocosmetics portfolio across pharmacies, dermatology clinics, hospitals and beauty retail partners. The role requires a proactive individual with excellent product knowledge, customer engagement skills and a passion for skincare and dermatological solutions.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Sales Strategy Execution: Implement the dermocosmetics sales strategy in alignment with the company’s business objectives and category goals. Ensure all sales activities contribute to brand growth, market share expansion and profitability within the assigned territory.

Customer Relationship Management: Develop and maintain strong, long-term relationships with key customers, including dermatologists, pharmacists, beauty consultants and healthcare professionals. Serve as the primary point of contact to ensure customer satisfaction and loyalty.

Product Detailing and Training: Conduct an effective product detailing, demonstrations and education sessions for pharmacy teams and healthcare providers. Promote in-depth understanding of brand benefits to drive product recommendations and consumer adoption.

Market Development: Identify and pursue new business opportunities by expanding Harley’s dermocosmetics presence in target outlets, clinics and retail chains. Support the Category Manager in territory planning and execution of sales expansion initiatives.

Performance and Target Achievement: Consistently achieve or exceed monthly and quarterly sales targets. Monitor individual and territory performance metrics to ensure continuous improvement and contribution to the overall business objectives.

Market Intelligence: Track and analyse competitor activities, market trends and customer insights. Provide timely and accurate reports to the Category Manager, highlighting key opportunities, challenges and recommendations for strategic action.

Marketing and Promotional Support: Collaborate with the marketing team to execute trade promotions, sampling programs and in-store activations. Ensure visibility and proper merchandising of dermocosmetics brands at the point of sale.

Customer Service and Brand Representation: Maintain the highest standards of professionalism and customer engagement. Represent Harley’s brands with integrity and ensure every interaction reflects the company’s values and commitment to quality.

QUALIFICATIONS & EXPERIENCE

• A Diploma or Bachelor's Degree in Business, Marketing or any Science-related field.

• 2 years of experience in dermocosmetics, skincare, or pharmaceutical sales, preferably with reputable beauty or healthcare brands.

• Proven track record of meeting and exceeding sales targets.

• Strong interpersonal, negotiation and communication skills.

• Excellent customer engagement and relationship management abilities.

• Highly motivated, self-driven and able to work independently with minimal supervision.

• Strong organizational and time management skills.

• Knowledge of the Ugandan dermocosmetics and pharmaceutical retail market will be an advantage.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is seeking a detail-oriented and proactive Payroll Assistant to join the Administration Department. Reporting to the Payroll Executive, the ideal candidate should have at least 3 years of experience in payroll administration, with strong analytical skills and a commitment to accuracy and confidentiality.

The Payroll Assistant will be responsible for supporting the end-to-end payroll process, ensuring timely and accurate salary processing, statutory deductions, tax remittances and payroll reconciliations. The role involves close collaboration with the Payroll Executive and Human Capital teams to maintain up-to-date employee records, implement payroll policies, and ensure compliance with Kenya’s labor laws, tax regulations and company policies.

This position requires a high level of integrity, attention to detail, and the ability to handle confidential information with discretion.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Payroll Administration: Process monthly payroll accurately and on schedule. Enter, verify and maintain employee payroll data, including salary adjustments, overtime, allowances, deductions and benefits. Manage payroll-related expenses, ensuring proper posting and allocation. Perform monthly payroll reconciliations to identify and resolve discrepancies. Review and approve payroll journal entries before posting to the general ledger. Conduct general ledger to payroll reconciliations monthly.

Statutory Compliance & Reporting: Ensure timely remittance of statutory deductions (PAYE, NHIF, NSSF, Pension, etc.). Prepare and submit accurate tax filings, reconciliations and compliance reports. Stay up to date with changes in payroll laws, tax regulations and employment legislation. Ensure company payroll practices align with labour laws and statutory requirements.

Employee Data & Records Management: Maintain accurate and confidential payroll records for all employees. Process and update employee changes such as new hires, promotions, transfers, deductions, benefits and terminations. Support the Human Capital department with employee queries regarding payslips, deductions and payroll policies. Internal Controls & Policy Implementation: Safeguard sensitive payroll information and always ensure confidentiality. Support audits by providing required payroll records, reconciliations and compliance documentation.

Reporting & Analytics: Prepare payroll reports on a monthly, quarterly and annual basis for management review. Provide variance analysis, payroll trends and budget support to Finance and Human Capital teams. Offer insights and recommendations to improve payroll efficiency and accuracy.

Stakeholder Engagement: Communicate payroll-related information clearly and promptly to employees and management. Liaise with Human Capital, Finance and external partners (e.g., tax authorities, pension providers) to ensure smooth payroll operations. Provide training and support to internal stakeholders on payroll procedures, where needed.

Compliance: Ensure compliance with relevant policies, procedures and governance.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in Finance, Accounting, Human Resource, or any related field.

• Professional Certification in Payroll, Accounting, or Human Resource will be an advantage.

• Minimum of 3 years of experience in payroll administration or a related role.

• Strong knowledge of payroll software and statutory requirements.

• High attention to detail, accuracy and confidentiality.

• High integrity, awareness and problem-solving orientation.

• Excellent communication and analytical skills.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is seeking to recruit a Medical Promotions Manager within its Pharmaceutical business unit. The ideal candidate should have a minimum of eight years of experience in Sales and Marketing at a country level, with a proven record of strategic leadership and performance.

Reporting to the Category Manager and Business Unit Head, the incumbent will be responsible for developing and executing medical promotion strategies, leading the promotional team, driving brand equity and product growth, engaging healthcare professionals, managing budgets and ensuring compliance with all regulatory requirements.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Brand Management & Medical Promotion Strategy: Develop and implement comprehensive promotional strategies to build brand presence among healthcare professionals (HCPs). Oversee the elaboration and execution of medical promotional plans in line with product lifecycle, market positioning and clinical evidence. Collaborate with medical, regulatory and sales teams to ensure ethical messaging and proper use of promotional materials. Monitor effectiveness of campaigns (field activities, events and one-on-one detailing) and realign strategies based on HCP feedback, ROI and prescription data. Manage brand communication strategy targeted to medical audiences (physicians, pharmacists and nurses).

HCP Engagement: Build sustainable relationships with HCPs and Key Opinion Leaders (KOLs) through regular visits, roundtables, scientific seminars, webinars and advisory boards. Organize and support the rollout of Continuing Medical Education (CME) events. Maintain a comprehensive understanding of product indications, mechanisms of action, therapeutic guidelines and the competitor landscape. Serve as a medical content lead for new product launches, pre-market assessments and promotional campaign messaging.

Planning and Execution of Campaigns: Design, develop and implement promotional activities (field force-led and digital) in collaboration with cross-functional teams.

Data Analytics, Market Insights & Reporting: Conduct market research and analyse HCP feedback, prescription trends and campaign impact to shape future promotions. Collect and evaluate competitor intelligence, market dynamics and product performance to adapt promotional strategies.

Compliance, Regulatory & Ethical Governance: Work closely with the Regulatory & Compliance Department to ensure all medical promotion activities are compliant with the Pharmacy & Poisons Board (PPB) guidelines and company SOPs. Maintain documentation for audits and ensure promotional materials are reviewed and approved through the medical/legal process.

Human Capital: Lead, coach and evaluate a national team of Medical Representatives and Product Detailers. Set performance standards, KPIs, and ensure structured onboarding and continuous scientific training.

Financial Planning & Budget Control: Prepare and manage medical promotional budgets by brand, activity and region. Monitor actual vs. planned expenditure on campaigns and educational events. Measure and report on ROI for key activities and ensure marketing objectives are financially sound. Participate in annual sales and promotions planning and budgeting processes.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in Pharmacy, Biomedical Sciences, Clinical Medicine, or related life sciences.

• Postgraduate qualifications in Marketing / MBA are a strong advantage.

• Previous experience in the marketing of pharmaceutical products is preferable.

• Minimum of 7 years in pharmaceutical or healthcare marketing/promotion, with at least 2 years in a supervisory or managerial role.

• Experience in HCP engagement, CME delivery, scientific promotion and medical field force leadership.

• Deep understanding of the Kenyan pharmaceutical regulatory and clinical environment.

• Exceptional communication and presentation skills tailored to medical audiences.

• Strong analytical, project management and campaign planning skills.

• Proficient in CRM tools, promotional tracking, Microsoft Office and data reporting systems.

• Ability to analyze data accurately.

• High level of integrity, discretion with data, and the ability to manage competing priorities while maintaining accuracy and meeting deadlines in a fast-paced environment.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is seeking to fill the position of Key Accounts Executive within the Commercial business unit. The ideal candidate should have a minimum of 5 years of experience in pharmaceutical sales and marketing, with at least 2 years of experience in managing institutional accounts. The role requires a highly motivated and results-oriented professional who will report directly to the National Key Accounts Manager.

In this role, the incumbent will be responsible for ensuring the profitable development of assigned brands and any other brands that may be entrusted to them at both the marketing and operational levels. This position is accountable for building and sustaining brand equity, as well as leading the development and execution of marketing strategies.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Marketing: Analyse tenders to understand requirements and use insights to benefit the company. Develop and align buying processes for each account. Map therapeutic needs of key accounts to identify gaps and opportunities. Lead communication with institutions during currency fluctuations to manage price adjustments while retaining clients. Collect and report key sales data to support decision-making.

Market Monitoring: Conduct market research to determine market requirements for existing and future products. Track and evaluate competitors’ marketing activities. Analyse the market trends, product performance and oversee the launch of new products.

Customer Relationship and Management: Stay informed about new trends in Marketing and Communication as well as maintain strong customer service relationships.

Service Excellence: Attend to specific needs of internal and external customers as well as third parties and ensure requests are addressed promptly and in line with service standards. Ensure service levels meet expectations and report any issues affecting performance to management. Collaborate with management on service excellence initiatives.

Compliance: Ensure adherence to all relevant company policies, procedures and governance frameworks.

Reporting: Maintain accurate records of service and maintenance activities using the appropriate systems and provide timely reports as required.

Adaptability and General Support: Demonstrate initiative, resilience and a proactive mindset. Embrace change and support additional responsibilities in finance or accounting as may be assigned by management in line with evolving business needs.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in Science-related course.

• Minimum of 5 years of experience in pharmaceuticals sales and marketing, with at least 2 years in institutions or key accounts.

• Solid knowledge of key institutions within the sector.

• Proven experience in marketing functions, with strong analytical reporting, presentation and business review skills.

• Excellent written and verbal communication skills, with the ability to engage stakeholders professionally and resolve issues collaboratively.

• High level of integrity, discretion with customers’ data, and the ability to manage competing priorities while maintaining accuracy and meeting deadlines in a fast-paced environment.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is seeking to recruit a Sales Coordinator within the Commercial Department, reporting functionally to the Team Leader – NGOs.

The incumbent will be responsible for managing quotation processing, order fulfillment, procurement coordination and operational efficiency, while ensuring compliance with the company’s policies and maintaining high standards of customer service.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Quotation Management: Prepare, process and submit quotations accurately by reviewing prices on dashboards, sourcing non-stock items from suppliers and referencing previous quotes to maintain competitive pricing trends.

Order Processing: Follow up on customer orders, monitor the movement of goods and ensure timely delivery to the Kits Store. Coordinate with the Purchasing Department for non-available items and ensure proper documentation of Local Purchase Orders (LPOs).

Operational Support: Assist the Quotations Manager in managing sales administration, operational performance reporting and streamlining the processes and systems to enhance efficiency and customer satisfaction.

Compliance and Quality: Implement and adhere to approved standard operating procedures, company policies and the quality management system requirements to maintain operational excellence.

Coordination and Communication: Facilitate effective communication and collaboration among departments, suppliers and the Head of Department to address issues promptly and ensure smooth workflow.

Reporting and Documentation: Ensure timely submission of quotations in line with customer requirements, including correct formats, currencies and tax considerations. Maintain accurate records of all quotations, orders and related correspondence.

Continuous Improvement: Support initiatives to improve quotation turnaround time, operational effectiveness and overall customer experience by identifying areas for process optimization.

QUALIFICATIONS & EXPERIENCE

• Diploma in Pharmacy or any Science-related field.

• A minimum of 2 years of experience in a similar role.

• Proven experience in pharmaceutical product sales.

• Supplier knowledge, familiarity with pharmaceutical suppliers and procurement processes.

• Strong communication and negotiation skills to drive sales.

• Attention to detail and ability to provide accurate cost effective quotations. Working knowledge of systems i.e., SAP, Sage, NetSuite.

• Excellent analytical and problem-solving skills.

• Excellent writing, communication and presentation skills.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is seeking a highly motivated and results-driven Sales Representative for its Dermocosmetics section, in the Consumer Health business unit. This position reports directly to the Category Manager - Dermocosmetics.

In this role, the successful candidate will be responsible for driving sales performance, building strong customer relationships, and promoting Harley’s dermocosmetics portfolio across pharmacies, dermatology clinics, hospitals and beauty retail partners. The role requires a proactive individual with excellent product knowledge, customer engagement skills and a passion for skincare and dermatological solutions.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Sales Strategy Execution: Implement the dermocosmetics sales strategy in alignment with the company’s business objectives and category goals. Ensure all sales activities contribute to brand growth, market share expansion and profitability within the assigned territory.

Customer Relationship Management: Develop and maintain strong, long-term relationships with key customers, including dermatologists, pharmacists, beauty consultants and healthcare professionals. Serve as the primary point of contact to ensure customer satisfaction and loyalty.

Product Detailing and Training: Conduct an effective product detailing, demonstrations and education sessions for pharmacy teams and healthcare providers. Promote in-depth understanding of brand benefits to drive product recommendations and consumer adoption.

Market Development: Identify and pursue new business opportunities by expanding Harley’s dermocosmetics presence in target outlets, clinics and retail chains. Support the Category Manager in territory planning and execution of sales expansion initiatives.

Performance and Target Achievement: Consistently achieve or exceed monthly and quarterly sales targets. Monitor individual and territory performance metrics to ensure continuous improvement and contribution to the overall business objectives.

Market Intelligence: Track and analyse competitor activities, market trends and customer insights. Provide timely and accurate reports to the Category Manager, highlighting key opportunities, challenges and recommendations for strategic action.

Marketing and Promotional Support: Collaborate with the marketing team to execute trade promotions, sampling programs and in-store activations. Ensure visibility and proper merchandising of dermocosmetics brands at the point of sale.

Customer Service and Brand Representation: Maintain the highest standards of professionalism and customer engagement. Represent Harley’s brands with integrity and ensure every interaction reflects the company’s values and commitment to quality.

QUALIFICATIONS & EXPERIENCE

• A Diploma or Bachelor's Degree in Business, Marketing or any Science-related field.

• 2 years of experience in dermocosmetics, skincare, or pharmaceutical sales, preferably with reputable beauty or healthcare brands.

• Proven track record of meeting and exceeding sales targets.

• Strong interpersonal, negotiation and communication skills.

• Excellent customer engagement and relationship management abilities.

• Highly motivated, self-driven and able to work independently with minimal supervision.

• Strong organizational and time management skills.

• Knowledge of the Kenyan dermocosmetics and pharmaceutical retail market will be an advantage.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is seeking a highly motivated and results-driven Sales Representative for its Dermocosmetics section, in the Consumer Health business unit. This position reports directly to the Category Manager - Dermocosmetics.

In this role, the successful candidate will be responsible for driving sales performance, building strong customer relationships, and promoting Harley’s dermocosmetics portfolio across pharmacies, dermatology clinics, hospitals and beauty retail partners. The role requires a proactive individual with excellent product knowledge, customer engagement skills and a passion for skincare and dermatological solutions.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Sales Strategy Execution: Implement the dermocosmetics sales strategy in alignment with the company’s business objectives and category goals. Ensure all sales activities contribute to brand growth, market share expansion and profitability within the assigned territory.

Customer Relationship Management: Develop and maintain strong, long-term relationships with key customers, including dermatologists, pharmacists, beauty consultants and healthcare professionals. Serve as the primary point of contact to ensure customer satisfaction and loyalty.

Product Detailing and Training: Conduct an effective product detailing, demonstrations and education sessions for pharmacy teams and healthcare providers. Promote in-depth understanding of brand benefits to drive product recommendations and consumer adoption.

Market Development: Identify and pursue new business opportunities by expanding Harley’s dermocosmetics presence in target outlets, clinics and retail chains. Support the Category Manager in territory planning and execution of sales expansion initiatives.

Performance and Target Achievement: Consistently achieve or exceed monthly and quarterly sales targets. Monitor individual and territory performance metrics to ensure continuous improvement and contribution to the overall business objectives.

Market Intelligence: Track and analyse competitor activities, market trends and customer insights. Provide timely and accurate reports to the Category Manager, highlighting key opportunities, challenges and recommendations for strategic action.

Marketing and Promotional Support: Collaborate with the marketing team to execute trade promotions, sampling programs and in-store activations. Ensure visibility and proper merchandising of dermocosmetics brands at the point of sale.

Customer Service and Brand Representation: Maintain the highest standards of professionalism and customer engagement. Represent Harley’s brands with integrity and ensure every interaction reflects the company’s values and commitment to quality.

QUALIFICATIONS & EXPERIENCE

• A Diploma or Bachelor's Degree in Business, Marketing or any Science-related field.

• 2 years of experience in dermocosmetics, skincare, or pharmaceutical sales, preferably with reputable beauty or healthcare brands.

• Proven track record of meeting and exceeding sales targets.

• Strong interpersonal, negotiation and communication skills.

• Excellent customer engagement and relationship management abilities.

• Highly motivated, self-driven and able to work independently with minimal supervision.

• Strong organizational and time management skills.

• Knowledge of the Kenyan dermocosmetics and pharmaceutical retail market will be an advantage.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is seeking to fill the position of Key Accounts Executive within the Commercial business unit. The ideal candidate should have a minimum of 5 years of experience in pharmaceutical sales and marketing, with at least 2 years of experience in managing institutional accounts. The role requires a highly motivated and results-oriented professional who will report directly to the National Key Accounts Manager.

In this role, the incumbent will be responsible for ensuring the profitable development of assigned brands and any other brands that may be entrusted to them at both the marketing and operational levels. This position is accountable for building and sustaining brand equity, as well as leading the development and execution of marketing strategies.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Marketing: Analyse tenders to understand requirements and use insights to benefit the company. Develop and align buying processes for each account. Map therapeutic needs of key accounts to identify gaps and opportunities. Lead communication with institutions during currency fluctuations to manage price adjustments while retaining clients. Collect and report key sales data to support decision-making.

Market Monitoring: Conduct market research to determine market requirements for existing and future products. Track and evaluate competitors’ marketing activities. Analyse the market trends, product performance and oversee the launch of new products.

Customer Relationship and Management: Stay informed about new trends in Marketing and Communication as well as maintain strong customer service relationships.

Service Excellence: Attend to specific needs of internal and external customers as well as third parties and ensure requests are addressed promptly and in line with service standards. Ensure service levels meet expectations and report any issues affecting performance to management. Collaborate with management on service excellence initiatives.

Compliance: Ensure adherence to all relevant company policies, procedures and governance frameworks.

Reporting: Maintain accurate records of service and maintenance activities using the appropriate systems and provide timely reports as required.

Adaptability and General Support: Demonstrate initiative, resilience and a proactive mindset. Embrace change and support additional responsibilities in finance or accounting as may be assigned by management in line with evolving business needs.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in Science-related course.

• Minimum of 5 years of experience in pharmaceuticals sales and marketing, with at least 2 years in institutions or key accounts.

• Solid knowledge of key institutions within the sector.

• Proven experience in marketing functions, with strong analytical reporting, presentation and business review skills.

• Excellent written and verbal communication skills, with the ability to engage stakeholders professionally and resolve issues collaboratively.

• High level of integrity, discretion with customers’ data, and the ability to manage competing priorities while maintaining accuracy and meeting deadlines in a fast-paced environment.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is hiring two Drivers within the Operations business unit to handle staff and visitor transportation, as well as the delivery of goods.

The ideal candidate will ensure the safe, efficient and timely transportation of pharmaceutical products from the company’s warehouse to hospitals, pharmacies, clinics and distributors. This includes strict compliance with Good Distribution Practice (GDP), cold chain requirements and regulatory standards for pharmaceutical logistics. The candidate will also maintain the vehicle in excellent condition while supporting smooth and efficient company operations.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Delivery Operations: Safely transport staff, visitors and clients to designated locations while complying with traffic laws and company policies.

Vehicle Inspection and Safety Compliance: Perform daily vehicle checks, report faults promptly and ensure compliance with OSHA and company safety standards.

Vehicle Hygiene and Corporate Image: Keep the vehicle clean and present a professional image by maintaining personal presentation, proper parking and careful handling of goods.

Accountability and Documentation: Maintain accuracy, integrity and confidentiality of all documentation, including delivery notes, invoices, product batch numbers and client details.

Security and Emergency Response: Follow company security protocols, park in safe zones and report emergencies or incidents immediately.

Additional Duties: Perform any other tasks assigned by your supervisor or the Distribution Manager to support safe and efficient logistics operations.

QUALIFICATIONS & EXPERIENCE

• Uganda Advanced Certificate of Education or an equivalent qualification from a recognized institution.

• Valid Driving License (Class B and C) with a clean record and no history of serious traffic offenses.

• A minimum of 3 years of professional driving experience in a reputable organization, preferably in logistics, distribution, or pharmaceutical operations.

• Strong knowledge of traffic regulations and defensive driving techniques; basic mechanical skills for vehicle checks and maintenance.

• Good familiarity with Kampala and surrounding regions.

• Willingness to work flexible hours, including weekends and overtime when required.

• Fluency in English; knowledge of additional regional languages is an added advantage.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is seeking dynamic and results-oriented Medical Representatives for its Pharmaceuticals business units. The successful candidates will promote our portfolio of pharmaceutical and healthcare products to Doctors, Pharmacists, Clinical Officers and Nurses across public and private healthcare facilities.

In this role, the incumbent will lead medical promotion and product detailing for assigned brands, building strong relationships and driving awareness through presentations and engagements with healthcare professionals. They will work strategically to grow market share, identify new opportunities and ensure all activities comply with Pharmacy and Poisons Board (PPB) regulations and ethical standards.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Product Promotion and Detailing: Actively promote and detail assigned pharmaceutical and healthcare products to healthcare professionals, delivering accurate, ethical and persuasive communication on product benefits, usage and therapeutic value.

Territory Coverage and Planning: Develop and implement an effective call plan to ensure regular visits to hospitals, clinics and pharmacies, maximizing coverage and time efficiency to achieve sales and promotional targets.

Market Development and Intelligence: Identify new business opportunities, gather market insights and monitor competitor activities to inform strategic decisions and drive market growth.

Training and Presentations: Organize and deliver medical education sessions, product presentations and group meetings for healthcare professionals to enhance awareness and understanding of the company’s product portfolio.

Compliance and Ethical Standards: Ensure all promotional activities comply with Pharmacy and Poisons Board (PPB) guidelines, company policies and the ethical standards governing pharmaceutical marketing in Kenya.

Reporting and Documentation: Prepare and submit timely reports on field activities, customer feedback and territory performance to enable data-driven decisions and continuous improvement.

Cross-Functional Collaboration: Collaborate with Marketing, Supply Chain and Regulatory teams to ensure product availability, support brand campaigns and deliver seamless customer experience.

QUALIFICATIONS & EXPERIENCE

• Diploma or Degree in Pharmacy, Nursing, Biomedical Sciences, or any health-related field from a recognized institution. A background in sales or marketing is an added advantage.

• Valid and current Pharmacy and Poisons Board (PPB) license.

• A minimum of 2 years of experience in pharmaceutical sales, medical promotion, or healthcare marketing, preferably with reputable pharmaceutical or healthcare companies in Kenya.

• Excellent verbal and written communication, strong presentation abilities and interpersonal skills to engage healthcare professionals and ethically influence prescribing behavior.

• Proven ability to achieve targets, manage customer accounts and negotiate effectively while maintaining professionalism and compliance.

• Proficiency in preparing field reports, analyzing sales data and using CRM or digital tools for performance tracking and activity planning.

• Self-driven, well-organized, and able to work independently with minimal supervision. Must demonstrate integrity, resilience and a customer-focused approach.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is looking to hire a Warehouse Attendant to join the Operations business unit. The incumbent will collaborate and coordinate with various warehouse units including inbound, outbound and inventory to optimize resources and achieve operational KPIs. They will work closely with the Health and Safety team to maintain cleanliness, orderliness and safety within the work environment, as well as safeguard stock and equipment. Additionally, they will be responsible for accurately picking, packing and dispatching orders on time.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Inbound: Verify the correct quantity and type of goods received and move them to their designated areas in the warehouse. Label and scan each item for accurate record-keeping, load and wrap stock securely on pallets, and systematically enter all incoming goods data into the Warehouse Management System (WMS).

Outbound: Prepare customer orders for delivery in line with set standards and timelines. Verify item accuracy, including batch numbers and expiry dates and ensure picking bins are replenished promptly. Double-check outgoing orders for proper packaging, labeling and documentation to guarantee safe shipment.

Compliance: Adhere to warehouse policies, SOPs and all applicable regulations including QHSE standards to maintain a safe and compliant work environment. Keep the warehouse tidy, free of debris and organized for efficient operations. Take accountability for goods allocated to you, ensuring proper handling to prevent damage or loss.

QUALIFICATIONS & EXPERIENCE

• Must have a Diploma/Certificate in storekeeping and management.

• Post-secondary training and/or relevant certifications.

• At least 2 years of experience in a warehouse or logistics role.

• The role involves manual lifting, moving, loading and offloading of heavy stock; therefore, applicants must be physically fit..

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is looking to fill the position of a Team Leader within its Commercial business unit. The candidate is required to have over 8 years of experience in pharmaceutical sales. This is a highly motivated and results-oriented role, reporting to the Head of Commercial.

In this senior leadership role, the incumbent will be responsible for leading the Retail Pharmacy sales team, with the aim of optimizing the sales, profitability and market share of Harley’s products in an efficient and effective manner. The Team Leader will also provide strategic direction to the sales and marketing team to ensure delivery of business objectives.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Reporting: Track sales, expenses, sponsorships and field activities. Submit regular performance and investment return reports to the Head of Commercial.

Service Excellence: Build a strong company image and stakeholder relationships including Doctors, Pharmacies, Distributors and MOH Officials, while coaching and engaging the team to consistently meet service excellence standards.

Business Strategy: Support market strategy development, identify growth opportunities, and ensure full execution of product marketing, campaigns and customer coverage plans.

Sales: Drive top-line and bottom-line growth by achieving sales targets, executing monthly sales plans, and coordinating timely product launches with Category and Sales teams.

Controls & Regulatory Compliance: Ensure adherence to internal controls, tax regulations, SOPs and audit requirements.

Stock Control: Ensure sufficient stocks are maintained at all supply chain level. Co-ordinate with Category teams for timely processing of purchase orders as per lead time.

Adaptability & General Support: Demonstrate initiative, resilience and a proactive mindset, embracing change and supporting additional finance or accounting responsibilities as may be assigned by management in alignment with evolving business needs.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in Science or any other equivalent qualification- A Biological Science University Graduate with a valid PPB license.

• A strong Pharmaceutical industry background with solid product and market knowledge.

• Minimum of 8 years of experience in pharmaceutical sales, with proven sales achievements.

• Strong knowledge of retail pharmacy customers and distribution channels.

• Excellent negotiation, communication skills, with the ability to engage vendors and internal stakeholders professionally and resolve issues collaboratively.

• High level of integrity, discretion with financial data and the ability to manage competing priorities while maintaining accuracy and meeting deadlines in a fast-paced environment.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is seeking to recruit a Product Manager within its Commercial business unit (Getz Pharma). The role reports functionally to the Group Product Manager.

The incumbent will be responsible for driving brand strategy, execution and performance across assigned portfolios, while working closely with the Sales, Medical and Supply Chain teams to deliver sustainable business growth.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Brand Strategy and Planning: Develop, implement and execute annual brand plans aligned with objectives and portfolio strategy.

Positioning and Messaging: Define brand positioning, value propositions and tactical priorities to drive brand differentiation and growth.

Campaign Development: Lead the development and approval of promotional materials and campaign assets in line with regulatory and compliance requirements.

Forecasting and Supply Coordination: Support forecasting, demand planning and stock availability follow-ups to ensure uninterrupted product supply.

Customer Engagement: Coordinate CMEs, scientific meetings and customer engagement activities to support brand objectives.

Market Intelligence: Monitor competitor activity, market trends and customer insights to guide informed strategic decisions.

Forecasting and supply Coordination: Support forecasting, demand planning and stock availability follow-ups to ensure uninterrupted product supply.

Budget Management: Manage brand budgets, activity ranking and cost optimization initiatives.

Performance Management: Track and analyze brand performance, KPIs, market share and return on investment (ROI).

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in Pharmacy, Marketing, Business or a related field.
• A minimum of 3-5 years of experience in pharmaceutical marketing or product management.
• Proven experience in managing brands independently within a pharmaceutical environment.
• Strong understanding of pharmaceutical marketing processes, compliance and regulations.
• Sound analytical, financial planning and budgeting skills.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is seeking to fill the position of Key Accounts Executive within the Commercial business unit. The ideal candidate should have a minimum of 5 years of experience in pharmaceutical sales and marketing, with at least 2 years of experience in managing institutional accounts. The role requires a highly motivated and results-oriented professional who will report directly to the National Key Accounts Manager.

In this role, the incumbent will be responsible for ensuring the profitable development of assigned brands and any other brands that may be entrusted to them at both the marketing and operational levels. This position is accountable for building and sustaining brand equity, as well as leading the development and execution of marketing strategies.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Marketing: Analyse tenders to understand requirements and use insights to benefit the company. Develop and align buying processes for each account. Map therapeutic needs of key accounts to identify gaps and opportunities. Lead communication with institutions during currency fluctuations to manage price adjustments while retaining clients. Collect and report key sales data to support decision-making.

Market Monitoring: Conduct market research to determine market requirements for existing and future products. Track and evaluate competitors’ marketing activities. Analyse the market trends, product performance and oversee the launch of new products.

Customer Relationship and Management: Stay informed about new trends in Marketing and Communication as well as maintain strong customer service relationships.

Service Excellence: Attend to specific needs of internal and external customers as well as third parties and ensure requests are addressed promptly and in line with service standards. Ensure service levels meet expectations and report any issues affecting performance to management. Collaborate with management on service excellence initiatives.

Compliance: Ensure adherence to all relevant company policies, procedures and governance frameworks.

Reporting: Maintain accurate records of service and maintenance activities using the appropriate systems and provide timely reports as required.

Adaptability and General Support: Demonstrate initiative, resilience and a proactive mindset. Embrace change and support additional responsibilities in finance or accounting as may be assigned by management in line with evolving business needs.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in Science-related course.

• Minimum of 5 years of experience in pharmaceuticals sales and marketing, with at least 2 years in institutions or key accounts.

• Solid knowledge of key institutions within the sector.

• Proven experience in marketing functions, with strong analytical reporting, presentation and business review skills.

• Excellent written and verbal communication skills, with the ability to engage stakeholders professionally and resolve issues collaboratively.

• High level of integrity, discretion with customers’ data, and the ability to manage competing priorities while maintaining accuracy and meeting deadlines in a fast-paced environment.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is looking to fill the position of Dispatch Assistant within its Operations unit. With a least 1 year of experience in the dispatch, logistics and warehouse environment, the ideal candidate should also be highly motivated and results-oriented.

The incumbent will play a key role in supporting dispatch and delivery operations by ensuring accurate receipt, handling, loading and delivery of customer orders. This role is critical in maintaining service quality by ensuring goods are delivered in perfect condition, documentation is accurately handled and all deliveries are completed efficiently and on time.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Order Receiving and Verification: Receive customer orders from the warehouse and verify their accuracy, quantity, condition and documentation in preparation for dispatch.

Market Monitoring: Conduct market research to determine market requirements for existing and future products. Track and evaluate competitors’ marketing activities. Analyse the market trends, product performance and oversee the launch of new products.

Loading and Delivery Preparation: Safely and efficiently load goods onto delivery vehicles using proper stacking and securing methods, ensuring orders are correctly matched to designated delivery routes.

Documentation and Handover: Prepare and hand over accurate delivery documentation to the delivery team, ensuring acknowledgements are signed and returned as proof of delivery.

Customer Delivery Support: Support delivery operations by accompanying drivers when needed, assisting with unloading, confirming deliveries, and addressing basic customer delivery queries.

Reporting and Record Keeping: Maintain detailed and accurate dispatch records and submit required operational reports. Notify the direct supervisor of any incidents, damage, or discrepancies encountered during loading or delivery.

Coordination and Communication: Liaise professionally with internal teams and logistics partners to ensure smooth dispatch workflows and escalate any issues affecting delivery timelines or customer satisfaction.

Compliance and Safety: Adhere to all company SOPs, safety protocols and hygiene standards during handling, loading and delivery processes. Participate in audits and training as required.

General Dispatch Support: Provide additional assistance in receiving, offloading and dispatch tasks during peak periods or in the absence of team members and perform other duties as assigned by Management. 

QUALIFICATIONS & EXPERIENCE

• The minimum requirement is a KCSE certificate.

• A Certificate and/or Diploma in Logistics or Supply Chain will be an advantage.

• At least 1 year of experience in a dispatch, logistics or warehouse environment.

• Good understanding of delivery processes and basic inventory handling.

• Proficiency in WMS and ERP systems is essential.

• Experience in handling pharmaceutical or sensitive goods will be an advantage.

• Fluent in English and Kiswahili.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Ltd is looking to fill the position of Medical Promotions Manager within its Pharmaceuticals business unit. Requiring over 8 years of experience in sales and marketing at country level, the ideal candidate should also be highly motivated and results-oriented.

In this senior leadership role, the incumbent will be responsible for driving brand equity and promotional success for assigned pharmaceutical products across Kenya. This position is responsible for the development of medical promotion strategies, team leadership, healthcare professional (HCP) engagement, scientific communication, budget oversight and the execution of marketing initiatives aimed at increasing product uptake, awareness and prescriber loyalty, in compliance with regulatory standards.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Brand Management and Medical Promotion Strategy: Develop and execute medical promotion strategies to strengthen brand presence among healthcare professionals (HCPs), ensuring ethical, evidence-based messaging and effective campaign performance.

HCP and KOL Engagement: Build and sustain strong relationships with HCPs and Key Opinion Leaders through scientific engagements, CME programs, and product-focused educational initiatives.

Campaign Planning and Execution: Design and implement integrated promotional campaigns in collaboration with cross-functional teams to support product lifecycle and launches.

Market Insights & Analytics: Analyse market data, prescription trends, campaign effectiveness and competitor activity to inform and refine promotional strategies.

Compliance & Governance: Ensure all promotional activities comply with regulatory requirements, PPB guidelines and internal SOPs, with proper documentation and approvals.

People Leadership: Lead, coach and develop a national team of Medical Representatives and Product Detailers, setting clear KPIs and driving continuous scientific training.

Financial & Budget Management: Plan, manage and monitor promotional budgets, track ROI and contribute to annual sales and promotional planning processes.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in Pharmacy, Biomedical Sciences, Clinical Medicine or related life-sciences fields.

• Postgraduate qualifications in Marketing or MBA is an added advantage.

• A minimum of 7 years of experience in pharmaceutical or healthcare marketing/promotion, with at least 2 years of experience in a supervisory or managerial role.

• Experience in HCP engagement, CME delivery, scientific promotion and medical field force leadership.

• Deep understanding of the Kenyan Pharmaceuticals regulatory and clinical environment.

• Exceptional communication and presentation skills tailored to medical audiences.

• Strong analytical, project management and campaign planning skills.

• Proficient in CRM tools, promotional tracking, microsoft office and data reporting systems.

• High level of integrity, discretion with data and the ability to manage competing priorities while maintaining accuracy and meeting deadlines in a fast-paced environment.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley's Limited is seeking dynamic and results-oriented Medical Representatives for its Pharmaceuticals business units. The successful candidates will promote our portfolio of pharmaceutical and healthcare products to Doctors, Pharmacists, Clinical Officers and Nurses across public and private healthcare facilities.

In this role, the incumbents will lead medical promotion and product detailing for assigned brands, building strong relationships and driving awareness through presentations and engagements with healthcare professionals. They will work strategically to grow market share, identify new opportunities and ensure all activities comply with Pharmacy Council of Tanzania (PCT) regulations and ethical standards.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Product Promotion and Detailing: Actively promote and detail assigned pharmaceutical and healthcare products to healthcare professionals, delivering accurate, ethical and persuasive communication on product benefits, usage and therapeutic value.

Territory Coverage and Planning: Develop and implement an effective call plan to ensure regular visits to hospitals, clinics and pharmacies, maximizing coverage and time efficiency to achieve sales and promotional targets.

Market Development and Intelligence: Identify new business opportunities, gather market insights and monitor competitor activities to inform strategic decisions and drive market growth.

Training and Presentations: Organize and deliver medical education sessions, product presentations and group meetings for healthcare professionals to enhance awareness and understanding of the company's product portfolio.

Compliance and Ethical Standards: Ensure all promotional activities comply with the Pharmacy Council of Tanzania (PCT) guidelines, company policies and the ethical standards governing pharmaceutical marketing in Tanzania.

Reporting and Documentation: Prepare and submit timely reports on field activities, customer feedback and territory performance to enable data-driven decisions and continuous improvement.

Cross-Functional Collaboration: Collaborate with Marketing, Supply Chain and Regulatory teams to ensure product availability, support brand campaigns and deliver seamless customer experience.

QUALIFICATIONS & EXPERIENCE

• Diploma or Degree in Pharmacy, Nursing, Biomedical Sciences, or any health-related field from a recognized institution. A background in sales or marketing is an advantage.

• Valid and current Pharmacist practicing license.

• A minimum of 2 years of experience in pharmaceutical sales, medical promotion, or healthcare marketing, preferably with reputable pharmaceutical or healthcare companies in Tanzania.

• Excellent verbal and written communication, strong presentation abilities and interpersonal skills to engage healthcare professionals and ethically influence prescribing behavior.

• Proven ability to achieve targets, manage customer accounts and negotiate effectively while maintaining professionalism and compliance.

• Proficiency in preparing field reports, analyzing sales data and using CRM or digital tools for performance tracking and activity planning.

• Self-driven, well-organized, and able to work independently with minimal supervision. Must demonstrate integrity, resilience and a customer-focused approach.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

We are looking to fill the position of Medical Representative within our Pharmaceuticals business unit (Tablet India), reporting to the Country Manager – Tablets India Healthcare.

In this role, the incumbent will be responsible for promoting the company’s products, which include medical and prescription products, to a variety of customers, including General Practitioners (GPs), Hospital Doctors, Pharmacists and Nurses.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Sales & Marketing: Promote and sell pharmaceutical products to existing and prospective customers, achieve sales targets, track performance and identify customer needs.

Service Excellence: Stay updated on clinical data, industry trends and health sector developments to conduct informed discussions and adapt strategies.

Customer Service: Conduct scheduled customer visits, manage accounts, obtain orders, assist with payments and resolve complaints effectively.

Reporting: Submit timely sales and market intelligence reports, including daily calls, weekly plans and monthly summaries.

Adaptability & Support: Show initiative and flexibility by embracing change and supporting additional responsibilities as assigned by management.

QUALIFICATIONS & EXPERIENCE

• Diploma or Bachelor’s Degree in a Science-related course.

• Diploma in Sales, Marketing or a relevant field is an added advantage.

• Previous experience in pharmaceutical product marketing is preferable.

• A minimum of 1.5–3 years of field sales experience in the healthcare industry, with proven ability to coach and motivate the sales force.

• Excellent written and verbal communication skills, with the ability to engage vendors and internal stakeholders professionally and resolve issues collaboratively.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is looking to fill the position of Sales Representative – OTC Supermarkets, within its Consumer Health business unit. The ideal candidate should have at least 2 years of experience in sales and marketing, be highly motivated and results-oriented.

In this role, the incumbent will be responsible for establishing and maintaining strong relationships with customers to achieve defined sales targets. They will ensure the availability, visibility and awareness of the company’s products and medical portfolio in-store to maximize sales and drive growth.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Sales and Marketing: Promote and sell Harley’s OTC products while meeting sales targets, increasing market penetration and ensuring proper listing and placement of new products.

Customer and Service Excellence: Build strong customer relationships through regular visits, responsive support, effective merchandising, payment follow-ups and prompt resolution of customer complaints.

Reporting and Market Intelligence: Submit accurate and timely sales reports and provide market insights into pricing, product performance, launches and merchandising trends.

Compliance and Stock Management: Ensure adherence to internal controls, regulatory requirements and SOPs, while maintaining adequate stock levels across the supply chain.

Adaptability and Support: Demonstrate initiative and flexibility by supporting additional responsibilities as assigned, in line with evolving business needs.

QUALIFICATIONS & EXPERIENCE

• Diploma in Sales, Marketing or a relevant field.

• Previous experience in the marketing of pharmaceutical products will be an advantage.

• At least 2 years of field sales experience in the pharmaceutical industry, with the proven ability to coach and motivate the sales force.

• Excellent written and verbal communication skills, with the ability to engage vendors and internal stakeholders professionally and resolve issues collaboratively.

• Experience in supervising or coaching junior staff, with strong leadership skills and the ability to promote a high-performance culture, will be an advantage.

• High level of integrity, discretion with financial data and the ability to manage competing priorities, while maintaining accuracy and meeting deadlines in a fast-paced environment.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

We are looking for a detail-oriented and reliable Accountant to join our team in Tanzania. In this role, you will be responsible for overseeing daily financial operations, including cash flow monitoring, banking transactions, foreign currency handling and accurate financial record keeping.

You will play a key role in ensuring regulatory compliance, maintaining strong relationships with financial institutions and supporting the smooth execution of payments and treasury activities. The ideal candidate should have a strong grasp of Tanzanian financial regulations, a proactive approach to internal controls and the ability to contribute to audit readiness and overall financial integrity.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Cash and Bank Management: Handle daily bank/cash operations, reconciliations, liquidity monitoring and cash position reporting.
Payable and Expense Processing Accounts: Process supplier invoices, staff reimbursements and statutory payments accurately and on time.

Accounts Receivable and Customer Reconciliation: Post and reconcile customer payments, follow up on outstanding balances and process credit notes as per the regulations.

General Ledger and Journal Entries: Maintain accurate general ledger records, prepare journal entries and support timely month or year-end closing.

Financial Records and Audit Support: Maintain complete financial records and prepare documentation for audits.

Regulatory Compliance and Reporting: Ensure adherence to Tanzanian tax laws and financial regulations, support statutory filings and contribute to implementing controls and reporting improvements across finance functions.

Foreign Currency and Exchange Management: Manage foreign currency transactions and secure competitive exchange rates.

Cross-functional Support: Work with banks, suppliers, auditors and internal teams to support finance operations.

Financial Reporting and Treasury Recordkeeping: Maintain treasury records, analyse ERP data, and ensure compliance with company policies and audit standards.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in Accounting, Finance, Business Administration, or a related field.

• A CPA (Part II or above) or equivalent professional accounting certification is required.

• Minimum of 5 years of relevant experience in accounts payable or general accounting roles, preferably within pharmaceutical, healthcare medical distribution or FMCG sectors.

• Hands-on experience with ERP systems (e.g Netsuite, SAP, or Oracle) and strong working knowledge of Microsoft Office Applications, particularly Excel, for data analysis and reporting.

• Result-oriented with the ability to maintain a high standard of service level.

• Trustworthy and able to deal with confidential information in an appropriate and sensitive way; does not divulge the company’s sensitive information.

• Highly developed interpersonal and communication skills coupled with ability to negotiate and influence at all levels within the business.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is looking to fill the position of Credit Control Assistant within its Commercial business unit. We are seeking a highly motivated and results-oriented individual who will report to the Team Leader – Credit Control.

In this role, the incumbent will be responsible for ensuring the timely collection of outstanding debts, accurate allocation of payments, maintenance of debtors’ records and effective customer account management. This role supports the minimization of credit risk while maintaining strong customer relationships and contributing to departmental objectives.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Accounts Receivable and Collections: Ensure the timely and efficient collection of outstanding invoices from institutional and commercial clients.

Financial Reporting and Administration: Generate accurate and timely debtors’ reports. Process and post journal entries in the accounting system.

Customer Relationship Management: Conduct regular follow-ups on outstanding debts by contacting customers and ensuring payments are made within the agreed timelines. Maintain strong professional relationships with customers to facilitate the timely resolution of payment-related issues.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in Finance, Accounting or a related field.
• A minimum of 2 years of experience in credit control or related finance/accounting role.
• Experience with ERP systems such as SAP.
• Experience in the Pharmaceuticals industry is an advantage.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

We are looking for a results-driven Telesales Assistant to join our team in Dar es Salaam, Tanzania.

In this role, the incumbent will generate qualified sales leads, convert prospects into customers and support revenue growth. The role involves promoting the company’s pharmaceutical and healthcare products to pharmacies, institutions and trade clients, while managing customer relationships remotely. The ideal candidate should demonstrate a strong ability to identify opportunities, close deals over the phone and consistently meet or exceed sales targets in a fast-paced, customer-focused environment.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Lead Generation & Prospecting: Proactively source and engage potential customers through outbound calls, referrals and databases. Assess customer needs and purchasing potential to build a strong sales pipeline.

Sales Conversion: Promote pharmaceutical and healthcare products over the phone, clearly communicating value propositions and converting leads into confirmed orders, while consistently meeting or exceeding sales targets.

Customer Engagement: Build and maintain long-term relationships with new and existing customers by understanding their needs, offering suitable solutions, and ensuring a seamless customer experience to drive retention and repeat business.

Pipeline & Follow-up Management: Track customer interactions, quotations and follow-ups using sales tools, ensuring timely engagement, and issue resolution and progression of prospects through the sales funnel to closure.

Reporting & Performance Monitoring: Maintain accurate sales records and submit regular performance reports. Monitor progress against KPIs, including call volume, conversion rates and revenue contribution.

QUALIFICATIONS & EXPERIENCE

• Diploma or Certificate in Pharmaceutical Technology, Sales & Marketing, Business Administration, Communication, or a related field.
• A minimum of 2 years of experience in telesales, inside sales or customer service role, preferably within the pharmaceutical, healthcare or FMCG sectors.
• Proficient in telephone sales techniques, including lead generation, conversion strategies and objection handling.
• Strong verbal communication and interpersonal skills, with a confident and persuasive phone presence.
• Comfortable using CRM systems, Microsoft Office tools (Excel, Word, Outlook), and other sales or customer tracking platforms.
• Target-oriented with strong time management, follow-up and organizational abilities.
• Fluent in both English and Kiswahili. Knowledge of additional regional languages will be an advantage.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

We are looking for a results-driven Telesales Assistant to join our team in Dar es Salaam, Tanzania.

In this role, the incumbent will generate qualified sales leads, convert prospects into customers and support revenue growth. The role involves promoting the company’s pharmaceutical and healthcare products to pharmacies, institutions and trade clients, while managing customer relationships remotely. The ideal candidate should demonstrate a strong ability to identify opportunities, close deals over the phone and consistently meet or exceed sales targets in a fast-paced, customer-focused environment.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Order Receiving and Verification: Receive customer orders from the warehouse and verify accuracy, quantity, condition and documentation in preparation for dispatch.

Loading and Delivery Preparation: Safely and efficiently load goods onto delivery vehicles using proper stacking and securing methods, ensuring orders are correctly matched to designated delivery routes.

Documentation and Handover: Prepare and hand over accurate delivery documentation to the delivery team, ensuring acknowledgements are signed and returned as proof of delivery.

Customer Delivery Support: Support delivery operations by accompanying drivers when required, assisting with unloading, confirming deliveries and addressing basic customer queries.

Reporting and Record Keeping: Maintain accurate dispatch records and submit required operational reports. Notify the direct supervisor of any incidents, damage or discrepancies encountered during loading or delivery.

Coordination and Communication: Liaise professionally with internal teams and logistics partners to ensure smooth dispatch workflows and escalate any issues affecting delivery timelines or customer satisfaction.

Compliance and Safety: Adhere to all company SOPs, safety protocols and hygiene standards during handling, loading and delivery processes. Participate in audits and training as required.

General Dispatch Support: Provide additional support in receiving, offloading and dispatch tasks during peak periods or in the absence of team members, and perform other duties as assigned by the Management.

QUALIFICATIONS & EXPERIENCE

• A minimum requirement of KCSE Certificate. A Certificate and/or Diploma in Logistics or Supply Chain is an advantage.
• At least 1 year of experience in a dispatch, logistics or warehouse environment.
• Good understanding of delivery processes and basic inventory handling.
• Proficiency in WMS and ERP systems is essential.
• Experience in handling pharmaceutical or sensitive goods is an advantage.
• Fluent in English and Kiswahili.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is looking to fill the position of Medical Representative within its Healthcare Technologies business unit. We are seeking a highly motivated and results-oriented professional with over 5 years of experience in sales and marketing to join our team in Mombasa.

In this role, the incumbent will be responsible for promoting the company’s products, including medical equipment, to a variety of customers such as general hospital Doctors, Pharmacists and Nurses.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth.

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Sales and Marketing: Present, promote and sell pharmaceutical products to existing and prospective customers and achieve agreed sales targets. Identify customer needs, build strong relationships and provide suitable product solutions.

Service Excellence: Stay updated on industry best practices, promotional trends and the latest clinical data to support effective engagement with healthcare professionals. Monitor developments in the health sector and adapt strategies to support business growth.

Customer Service: Conduct regular customer visits, manage existing accounts, secure orders and support payment collection. Address customer complaints and product return issues by providing timely and effective solutions.

Reporting: Submit accurate daily, weekly and monthly sales reports while ensuring proper use of reporting systems. Gather and share market intelligence on pricing, products, competitor activities and industry trends.

Adaptability & General Support: Demonstrate flexibility, initiative and resilience by embracing change and supporting additional responsibilities assigned by the management in line with business needs.

QUALIFICATIONS & EXPERIENCE

• Diploma/Bachelor’s Degree in a science-related course.
• Previous experience in the marketing of pharmaceutical products is preferable.
• At least 4 years of field sales experience in the healthcare industry, with a refined ability to coach and motivate the sales force.
• Excellent written and verbal communication skills, with the ability to engage vendors and internal stakeholders professionally and resolve issues collaboratively.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.