Pharmaceuticals

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is seeking to fill the position of Regulatory Officer within the Regulatory & Compliance team. The ideal candidate should have over 5 years of experience in Regulatory Affairs, preferably within the Pharmaceutical & Medical Device industry. The candidate should be highly motivated and results-oriented and will report to the Team Leader – Regulatory Affairs.

The job holder will be responsible for supporting the team to ensure the company’s compliance with all local and international regulations relating to pharmaceuticals, medical devices, supplements and other healthcare products. This position is critical in bridging the company’s Regulatory and Business Units with all relevant regulatory authorities, focusing on timely submissions, approvals and maintenance of product licenses throughout the product lifecycle.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

New Product Registration Submissions (Pharmaceuticals & Medical Devices): Prepare, compile, review and submit high-quality dossiers (e.g., eCTD format) for new product registrations to national and regional regulatory authorities. Develop regulatory strategies for new products to ensure the fastest possible time to market while maintaining compliance. Coordinate with suppliers for all required documentation in line with PPB guidelines.

Maintenance and Lifecycle Management: Manage the timely preparation and submission of license renewals for existing products registrations to prevent market disruptions. Handle amendments to existing Marketing Authorizations (MAs) due to changes in manufacturing, labelling, or other factors.

Regulatory Authorities Liaison and Follow-up: Assist in follow-ups and communication with the Pharmacy and Poisons Board (PPB). Coordinate and prepare timely responses to regulatory queries, deficiency letters and requests for additional information from authorities.

Imports/Exports Regulatory Compliance: Support the application and tracking of import and export permits for all products. Ensure all product packaging, labelling and Patient Information Leaflets (PILs) comply with local regulatory standards and approved artworks.

Regulatory Intelligence and Compliance: Monitor changes in the national and international regulatory landscape (e.g., changes to registration requirements) and communicate the impact to relevant internal stakeholders.

Products Advertisement & Promotional Materials: Manage the timely preparation, submission and follow-ups of products advertisements and promotional materials approvals with the regulatory authorities.

Compliance and Governance: Ensure compliance and governance with relevant policies and procedures.

QUALIFICATIONS & EXPERIENCE

• Diploma or Bachelor’s Degree in Life Sciences, Chemistry or a related scientific discipline.

• 5 years of experience in Regulatory Affairs, preferably within the Pharmaceutical & Medical Device industry.

• Demonstrated experience in the preparation, review and successful submission of new product registrations dossiers and managing license renewals/variations.

• Solid understanding of regulatory guidelines within East Africa.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.
Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is seeking to recruit a Therapeutic Area Vertical Lead within the Pharmaceuticals business unit. Reporting functionally to the Medical Promotions Manager and jointly to the Category Manager, this role provides operational leadership within a designated therapeutic area.

The incumbent will be responsible for driving the achievement of sales targets and market growth by leading a team of Medical Promotion Representatives. Key responsibilities include overseeing the execution of field activities such as doctor visits, promotional campaigns and stakeholder engagement initiatives aimed at positioning Harley’s healthcare and wellness solutions within the market.

This is a leadership role that requires a commercially astute professional with at least 8 years of experience in pharmaceutical sales and marketing at a first-line team management level. Someone who can inspire teams, ensure compliance, and deliver sustainable business growth through effective execution of brand and sales strategies.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Reporting: Maintain records of sales, marketing and sponsorship expenses, as well as other field activities, and submit monthly reports to the Category Manager. Assist in planning business proposals investments and local activity, and keep a track record of the same in terms of return by providing reports on a weekly, monthly or quarterly basis.

Service Excellence: Develop a positive image of the company and maintain healthy business relationships through various communication initiatives with local stakeholders including doctors, pharmacies, distributors and Ministry of Health officials. Guide and coach team members on service excellence standards, and ensure engagement and commitment towards same.

Business Strategy: Assist in drawing up the strategy for the company’s business in the market, right from the identification of products, operational capabilities and business plan. Develop new business opportunities through market development activities. Ensure 100% execution of the company’s product marketing strategy, campaigns, customer coverage and customer service strategy in the market.

Sales & Marketing: Ensure the achievement of agreed sales targets product-wise and territory-wise. Make a business plan every month targeting doctors, pharmacies and institutions. The team leader will prepare a launch calendar based on new registration received or expected and coordinate with the category and sales teams for timely implementation of launch activities.

Controls & Regulatory Compliance: Ensure adherence to internal controls, governance, SOPs and compliance.

Stock Control: Ensure sufficient stocks are maintained at all supply chain levels. Coordinate with category teams for timely processing of purchase orders as per lead time.

Adaptability & General Support: Demonstrate initiative, resilience and a proactive mindset, embracing change and supporting additional sales and marketing responsibilities as may be assigned by management in alignment with evolving business needs.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in Science or any other equivalent qualification - a biological science university graduate with a valid PPB license.

• Previous experience in the marketing of pharmaceutical products is preferable.

• At least 8 years of field sales experience in the pharmaceutical industry with a refined ability to coach and motivate the sales force.

• Excellent written and verbal communication skills, with the ability to engage vendors and internal stakeholders professionally and resolve issues collaboratively.

• Prior experience supervising or coaching junior accounting staff is a strong advantage, with demonstrated ability to lead by example and foster a high-performance culture.

• High level of integrity, discretion with data, and the ability to manage competing priorities while maintaining accuracy and meeting deadlines in a fast-paced environment.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is seeking a dynamic and results-oriented Sales Team Leader for its Pharmaceuticals business unit, to support both the Medical Representatives and Telesales teams in Uganda. This position reports to the Country Head in Uganda, through the Category Manager - Pharmaceuticals.

The ideal candidate will be an inspiring leader with a strong pharmaceutical sales background, experience with telesales operations, capable of driving team performance, achieving sales targets, building customer relationships, and ensuring compliance with company and industry standards.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Team Leadership & Performance Management: Lead, supervise and motivate a combined team of Medical Representatives and Telesales Assistants to deliver sales objectives. Develop structured daily, weekly and monthly activity plans, track team KPIs and conduct performance reviews. Provide field coaching, mentorship and continuous feedback to improve productivity and professionalism.

Sales Target Achievement & Market Growth: Set clear sales goals and ensure consistent achievement of both individual and team targets. Drive prescription generation, territory growth and market share expansion for assigned pharmaceutical brands. Oversee the effective execution of marketing and sales campaigns in alignment with the category strategy.

Customer Relationship & Territory Management: Build and maintain strong relationships with key healthcare professionals, hospitals, clinics and pharmacies. Support the team in organizing Continuing Medical Education (CME) events, product demonstrations and other promotional activities to strengthen brand visibility and customer engagement.

Team Development: Continuously train team members on product knowledge, sales techniques, compliance standards and customer service. Mentor new hires and identify skill gaps, recommending training interventions to enhance overall team capability and confidence.

Telesales Operations Leadership: Supervise the Telesales unit to ensure optimal call productivity, lead conversion and revenue performance. Monitor daily call activities, assign targets, track KPIs, review CRM entries and provide timely feedback. Ensure adherence to call quality standards, sales scripts and customer service excellence.

Market Intelligence & Reporting: Compile accurate weekly and monthly reports on team performance, sales progress and market insights. Ensure all activities comply with company policies, ethical marketing standards and regulatory guidelines. Monitor competitor movements and emerging market trends to inform business strategy.

Cross-Functional Collaboration: Collaborate closely with Marketing, Supply Chain, Accounts, Warehouse and Customer Service teams to ensure smooth product availability, efficient order processing and timely customer support. Provide field feedback to guide demand forecasting and promotional planning.

QUALIFICATIONS & EXPERIENCE

• A Diploma or Bachelor's Degree in Pharmacy, or any science-related field, is a mandatory requirement.

• Minimum of 8 years of experience as a Medical Representative, with at least 2 years in a supervisory or team leadership role.

• Proven record of working in a telesales operation, achieving and surpassing sales targets in the pharmaceutical sector will be considered as an advantage.

• Strong leadership, communication and interpersonal skills with a motivational approach to team management.

• Excellent sales, negotiation and presentation abilities.

• Strong organizational, time management and reporting skills.

• High level of integrity and commitment to compliance and ethical practices.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is seeking a highly motivated and results-driven Sales Representative for its Dermocosmetics section, in the Consumer Health business unit. This position reports directly to the Category Manager - Dermocosmetics.

In this role, the successful candidate will be responsible for driving sales performance, building strong customer relationships, and promoting Harley’s dermocosmetics portfolio across pharmacies, dermatology clinics, hospitals and beauty retail partners. The role requires a proactive individual with excellent product knowledge, customer engagement skills and a passion for skincare and dermatological solutions.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Sales Strategy Execution: Implement the dermocosmetics sales strategy in alignment with the company’s business objectives and category goals. Ensure all sales activities contribute to brand growth, market share expansion and profitability within the assigned territory.

Customer Relationship Management: Develop and maintain strong, long-term relationships with key customers, including dermatologists, pharmacists, beauty consultants and healthcare professionals. Serve as the primary point of contact to ensure customer satisfaction and loyalty.

Product Detailing and Training: Conduct an effective product detailing, demonstrations and education sessions for pharmacy teams and healthcare providers. Promote in-depth understanding of brand benefits to drive product recommendations and consumer adoption.

Market Development: Identify and pursue new business opportunities by expanding Harley’s dermocosmetics presence in target outlets, clinics and retail chains. Support the Category Manager in territory planning and execution of sales expansion initiatives.

Performance and Target Achievement: Consistently achieve or exceed monthly and quarterly sales targets. Monitor individual and territory performance metrics to ensure continuous improvement and contribution to the overall business objectives.

Market Intelligence: Track and analyse competitor activities, market trends and customer insights. Provide timely and accurate reports to the Category Manager, highlighting key opportunities, challenges and recommendations for strategic action.

Marketing and Promotional Support: Collaborate with the marketing team to execute trade promotions, sampling programs and in-store activations. Ensure visibility and proper merchandising of dermocosmetics brands at the point of sale.

Customer Service and Brand Representation: Maintain the highest standards of professionalism and customer engagement. Represent Harley’s brands with integrity and ensure every interaction reflects the company’s values and commitment to quality.

QUALIFICATIONS & EXPERIENCE

• A Diploma or Bachelor's Degree in Business, Marketing or any Science-related field.

• 2 years of experience in dermocosmetics, skincare, or pharmaceutical sales, preferably with reputable beauty or healthcare brands.

• Proven track record of meeting and exceeding sales targets.

• Strong interpersonal, negotiation and communication skills.

• Excellent customer engagement and relationship management abilities.

• Highly motivated, self-driven and able to work independently with minimal supervision.

• Strong organizational and time management skills.

• Knowledge of the Ugandan dermocosmetics and pharmaceutical retail market will be an advantage.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is seeking a detail-oriented and proactive Payroll Assistant to join the Administration Department. Reporting to the Payroll Executive, the ideal candidate should have at least 3 years of experience in payroll administration, with strong analytical skills and a commitment to accuracy and confidentiality.

The Payroll Assistant will be responsible for supporting the end-to-end payroll process, ensuring timely and accurate salary processing, statutory deductions, tax remittances and payroll reconciliations. The role involves close collaboration with the Payroll Executive and Human Capital teams to maintain up-to-date employee records, implement payroll policies, and ensure compliance with Kenya’s labor laws, tax regulations and company policies.

This position requires a high level of integrity, attention to detail, and the ability to handle confidential information with discretion.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Payroll Administration: Process monthly payroll accurately and on schedule. Enter, verify and maintain employee payroll data, including salary adjustments, overtime, allowances, deductions and benefits. Manage payroll-related expenses, ensuring proper posting and allocation. Perform monthly payroll reconciliations to identify and resolve discrepancies. Review and approve payroll journal entries before posting to the general ledger. Conduct general ledger to payroll reconciliations monthly.

Statutory Compliance & Reporting: Ensure timely remittance of statutory deductions (PAYE, NHIF, NSSF, Pension, etc.). Prepare and submit accurate tax filings, reconciliations and compliance reports. Stay up to date with changes in payroll laws, tax regulations and employment legislation. Ensure company payroll practices align with labour laws and statutory requirements.

Employee Data & Records Management: Maintain accurate and confidential payroll records for all employees. Process and update employee changes such as new hires, promotions, transfers, deductions, benefits and terminations. Support the Human Capital department with employee queries regarding payslips, deductions and payroll policies. Internal Controls & Policy Implementation: Safeguard sensitive payroll information and always ensure confidentiality. Support audits by providing required payroll records, reconciliations and compliance documentation.

Reporting & Analytics: Prepare payroll reports on a monthly, quarterly and annual basis for management review. Provide variance analysis, payroll trends and budget support to Finance and Human Capital teams. Offer insights and recommendations to improve payroll efficiency and accuracy.

Stakeholder Engagement: Communicate payroll-related information clearly and promptly to employees and management. Liaise with Human Capital, Finance and external partners (e.g., tax authorities, pension providers) to ensure smooth payroll operations. Provide training and support to internal stakeholders on payroll procedures, where needed.

Compliance: Ensure compliance with relevant policies, procedures and governance.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in Finance, Accounting, Human Resource, or any related field.

• Professional Certification in Payroll, Accounting, or Human Resource will be an advantage.

• Minimum of 3 years of experience in payroll administration or a related role.

• Strong knowledge of payroll software and statutory requirements.

• High attention to detail, accuracy and confidentiality.

• High integrity, awareness and problem-solving orientation.

• Excellent communication and analytical skills.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.

Harley's Limited, 63 Westlands road, Nairobi , Kenya,

Harley’s Limited is seeking to recruit a Medical Promotions Manager within its Pharmaceutical business unit. The ideal candidate should have a minimum of eight years of experience in Sales and Marketing at a country level, with a proven record of strategic leadership and performance.

Reporting to the Category Manager and Business Unit Head, the incumbent will be responsible for developing and executing medical promotion strategies, leading the promotional team, driving brand equity and product growth, engaging healthcare professionals, managing budgets and ensuring compliance with all regulatory requirements.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Brand Management & Medical Promotion Strategy: Develop and implement comprehensive promotional strategies to build brand presence among healthcare professionals (HCPs). Oversee the elaboration and execution of medical promotional plans in line with product lifecycle, market positioning and clinical evidence. Collaborate with medical, regulatory and sales teams to ensure ethical messaging and proper use of promotional materials. Monitor effectiveness of campaigns (field activities, events and one-on-one detailing) and realign strategies based on HCP feedback, ROI and prescription data. Manage brand communication strategy targeted to medical audiences (physicians, pharmacists and nurses).

HCP Engagement: Build sustainable relationships with HCPs and Key Opinion Leaders (KOLs) through regular visits, roundtables, scientific seminars, webinars and advisory boards. Organize and support the rollout of Continuing Medical Education (CME) events. Maintain a comprehensive understanding of product indications, mechanisms of action, therapeutic guidelines and the competitor landscape. Serve as a medical content lead for new product launches, pre-market assessments and promotional campaign messaging.

Planning and Execution of Campaigns: Design, develop and implement promotional activities (field force-led and digital) in collaboration with cross-functional teams.

Data Analytics, Market Insights & Reporting: Conduct market research and analyse HCP feedback, prescription trends and campaign impact to shape future promotions. Collect and evaluate competitor intelligence, market dynamics and product performance to adapt promotional strategies.

Compliance, Regulatory & Ethical Governance: Work closely with the Regulatory & Compliance Department to ensure all medical promotion activities are compliant with the Pharmacy & Poisons Board (PPB) guidelines and company SOPs. Maintain documentation for audits and ensure promotional materials are reviewed and approved through the medical/legal process.

Human Capital: Lead, coach and evaluate a national team of Medical Representatives and Product Detailers. Set performance standards, KPIs, and ensure structured onboarding and continuous scientific training.

Financial Planning & Budget Control: Prepare and manage medical promotional budgets by brand, activity and region. Monitor actual vs. planned expenditure on campaigns and educational events. Measure and report on ROI for key activities and ensure marketing objectives are financially sound. Participate in annual sales and promotions planning and budgeting processes.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in Pharmacy, Biomedical Sciences, Clinical Medicine, or related life sciences.

• Postgraduate qualifications in Marketing / MBA are a strong advantage.

• Previous experience in the marketing of pharmaceutical products is preferable.

• Minimum of 7 years in pharmaceutical or healthcare marketing/promotion, with at least 2 years in a supervisory or managerial role.

• Experience in HCP engagement, CME delivery, scientific promotion and medical field force leadership.

• Deep understanding of the Kenyan pharmaceutical regulatory and clinical environment.

• Exceptional communication and presentation skills tailored to medical audiences.

• Strong analytical, project management and campaign planning skills.

• Proficient in CRM tools, promotional tracking, Microsoft Office and data reporting systems.

• Ability to analyze data accurately.

• High level of integrity, discretion with data, and the ability to manage competing priorities while maintaining accuracy and meeting deadlines in a fast-paced environment.

Equal Opportunity Statement

Harley’s Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

Please note that only shortlisted candidates who best meet the requirements will be contacted for interviews.